- Q: Do you have a retail store? Where are you located?
A:Our production facilities are located in Guangdong, China and have offices in Montreal, Canada and Boston, USA. If you need more information, please contact us at info@modernbydesign.com
- Q: How to delivery my order?
A:We have two delivery methods: by sea or by air. If your order is small or you required a small sample, we suggest shipping by air by door to door. if your order volume is more than 2CBM, we suggest shipping to you by LCL.
- Q: Is my purchase protected by a warranty?
A:Modern By Design provides a 1-year warranty for all our products.
- Q: Where are your products made?
A:China. We have very professional suppliers to produce our different products, lower price but good and stable quality
- Q: How long does delivery take?
A:As some products take longer to be processed, delivery times are specified on each product. However we work hard to deliver as fast as we can. You have to take into account that some products have longer delivery times than others.
- Q: What does "Special Order" mean?
A:"Special Order" typically refers to products which are custom-built to your own specifications,
- Q: Are there any special offers for hotels or restaurants?
A:We work to offer the best prices for your needs. Don't hesitate to contact our staff as we have special offers for large quantities. Depending on the item and the amount you need, we can make special offers.
- Q: I am a professional (designer, architect...) and i would like to buy some of your products. Are there special offers?
A:Absolutely, we provide special offers for all design professionals, including architects and interior designers. For this, you will need to contact Modern By Design staff directly, and you'll have special offers depending on your case.
- Q: What is the price term?
A:Absolutely, we have special offers for all the professionals of the sector: architects, interior designers, etc. For this, you will have to contact directly with the Urban furniture staff, and you'll have special offers depending on your case.
- Q: What is the payment term?
A:We accept 30% deposit to place order. After you receive the inspection report from us, a 70% final payment is due prior to shipment