Minimum Order
At Modern By Design, we believe that each and every one of our customers is truly unique and
original. That is why we encourage you to contact us so that we can address your specific
needs.
Custom Orders
Custom orders must be at least $1,500 and require a 50% deposit. Delivery time is usually 8
weeks or less, but may take up to 12 weeks.
Reordering Requirements
If you are reordering from Modern By Design, we will accept a minimum order of $1,000
Where the value of a repeat order is less than the set minimum, $75 handling fees will be
charged. Please make sure to contact us before you place any such order.
Forms of Payment
Visa, MasterCard, American Express, Interact, checks, and bank transfers are accepted.
All orders must be paid prior to reception.
All prices shown are prior to leaving our warehouse.
All goods remain the property of Modern By Design until payment is made in full.
All prices are subject to change without prior notification.
Warranty & Customer Satisfaction
At Modern By Design, we won't be satisfied until you are. That is why your satisfaction is
guaranteed on each and every one of our products. In the event of a manufacturing or material
defect, Modern By Design will gladly replace part of or the entire product — at our discretion—
free of charge.
Case Packs
When products are sold in case packs — to ensure their protection during shipping — under no
circumstances will Modern By Design sell them in packs of any other size than those stated.
Invoiced Orders
All invoiced orders must be picked up or shipped within 14 days of the order date. After that
deadline, orders may be subject to availability or to holding charges of $5 per day per cubic feet.
Cancellation & Return Policy
Should an order be cancelled or goods returned for any reason other than manufacturing or
material defects, a 20% restocking fee will be applied. Modern By design will only accept
goods that are returned undamaged and in their original packaging. Under no circumstances
will Modern By Design accept returned goods that have been used or damaged.
Damages & Freight Claims
Each of our products is thoroughly inspected and carefully packed before it is allowed to leave
our premises. It is the customer's responsibility to inspect the merchandise upon delivery. Any
claim for loss or damage must be noted on the bill of lading at the time of receipt, and reported
to Modern By Design immediately thereafter. Description of claim must be precise, specific, and
clearly written.
Return Authorization
All returns must bear a Return Authorization number (RA), issued by Modern By Design, in
order to be accepted at our warehouse. The RA number is to be written clearly on the bill of
lading in order to be recognized as valid. No return will be accepted without such RA number. A
credit or refund will only be issued by Modern By Design after the returned merchandise has
been counted and inspected by our warehouse staff. Payment deductions at the time of delivery
may only be granted by special permission from the administration of Modern By Design.
Disclaimer
Modern By Design offers no warranty, whether expressed or implied, including any warranty of
merchantability or fitness for particular use, and will not be held responsible for inappropriate
installation, deficient maintenance, abuse of any sort, normal wear and tear, or failures reported
once the warranty period has expired. Modern By Design will assume no responsibility for
claims in excess of its own charges for any product. Solely to the extent and in the manner set
forth herein, Modern By Design warrants its products to be free of defects in workmanship for
the stated warranty period from the date of purchase. Modern By Design will repair or replace
merchandise—at its own discretion—after inspection at its facility. Transportation fees are
always the customer's responsibility.
To the extent not prohibited by law, Modern By Design will under no circumstances bear any
further liability other than expressed above, whether direct or consequential. The customer
agrees to defend, indemnify, and save Modern By Design harmless from any and all liability
whatsoever which may arise from the use by the customer, or by others, of the service or
merchandise provided hereunder. Modern By Design will not be held responsible for loss of use,
replacement cost, rental value, loss of sleep, or any and all discomfort resulting from a
warrantable failure, or any other incidental or consequential damage.
Products are reproductions replicas and are not manufacture by, sponsored by, affiliated with or
associated with other companies.